Restorative Formulations is a health care professional-exclusive supplement line, sold only through verified and authorized health care practitioners. We recognize that our customers provide professional services through various means, including office dispensaries, practitioner-related storefronts and the Internet. Our MAP and Internet Resellers Policy is designed to maintain the integrity of our product line while supporting a fair and competitive sales environment for all of our customers.
Restorative Formulations practitioner-customers should note that this MAP Policy does not apply to the discounting of Restorative Formulations products to a patient when the discounting takes place within the practitioner’s office setting or via a practitioner’s print and email advertising to a private patient base. “Patient” is defined as an individual who is treated and monitored in the practitioner’s office.
Minimum Pricing
Restorative Formulations may not be sold or advertised at less than the Suggested Retail Price (SRP) Patient Price in effect at the time of advertising. Advertising media includes the Internet, mailers, emails, flyers, inserts, coupons, posters, newspapers, magazines, catalogs, mail order catalogs, etc. Any advertisements, discounts, rewards programs, special offers, sales promotions, coupons, etc. must explicitly state “Not Valid on Restorative Formulations Products.” This policy applies to volume discounts or other promotions that would cause the unit price to be less than SRP/Patient Price. Restorative Formulations reserves the right to modify SRP/Patient Price at any time and will notify customers of price modifications. Practitioners are solely responsible to comply with all applicable laws and regulations when advertising or selling Restorative Formulations products.
Actual Resale Price
Restorative Formulations MAP provisions do not establish the practitioner’s actual resale price. Practitioners are free to set the actual resale price as they deem appropriate, provided that all products checkout at or above the SRP/Patient Price (this is usually the last page of an internet transaction). Access to an actual resale price that is lower than SRP via the Internet may only be granted through restricted web pages protected by a unique code that is provided to patients treated in the Practitioner’s office only. This unique code may not be published anywhere on the website or be made known to anyone but the Practitioner’s private patients.
Internet-Based Selling
Customers are not permitted to sell or advertise Restorative Formulations products on the Internet without the express written permission of Restorative Formulations, or to sell our products to other businesses that will sell or advertise our products on the Internet. Restorative Formulations may be sold on customer-owned sites only and in unit volumes appropriate for individual personal use only. We do not authorize or allow sales of our products on third-party sites or auction-type marketplace or classified-ads-type websites (such as eBay, Amazon, etc.). If products appear on third-party websites from untraceable sources, third-party sites are obligated to adhere to the provisions of this Policy. Customers may not use any Restorative Formulations product names, trademarks or copyrights as part of a URL (Universal Resource Locator), secondary domain name, meta-tags, key words or file names. Customers may not advertise discounted or promotional Restorative Formulations products on Internet search engines (such as Yahoo, Google, etc.).
Branding, Copyright and Trademark
The integrity of the Restorative Formulations brand must be protected at all times. Content displayed on the Restorative Formulations website, product packaging, catalogs, product information sheets, brochures, advertisements, emails and other marketing materials are copyrighted and trademarked. The unauthorized use of copyrights, trademarks, logos, manufacturing images, product images, copy, or other Restorative Formulations information on the Internet without express consent is prohibited. All photos, images, and product and/or company description content pertaining to or describing Restorative Formulations must be current and obtained from Restorative Formulations directly. This information cannot be pulled from the Restorative Formulations website or other Internet sources, unless specifically directed in writing by Restorative Formulations.
International Restrictions
Restorative Formulations products that are sold to accounts in the US are for distribution in the United States only. Due to international supplement regulations, agreements with international distributers and policies governing such products, products cannot be shipped internationally.
Policy Compliance
Restorative Formulations-approved practitioners must abide by the terms and conditions outlined in this Policy, as well as the Terms and Conditions outlined on our web site. Should a customer fail to comply, Restorative Formulations will notify them by phone, email or certified mail of the violation and immediately place the customer’s account on hold until the customer has come into compliance. Failure to comply with the MAP and Internet Resellers Policy may result in temporary or permanent revocation of the customer’s wholesale purchasing privileges, suspension of the account or termination of the account.